Privacy Statement

This Privacy Statement applies to information CUSTODIAN360 (“CUSTODIAN360,” “we,” “us,” or “our”) collects about you via the website (our “Website”).

For purposes of this Privacy Statement, “Business Partners” means vendors, sub-contractors, suppliers or other entities with whom we have ongoing business relationships to provide products, services or information. “Personal Information” means information that can identify you, such as your name, telephone number and email address.

This Privacy Statement does not apply to the websites of any of our affiliates or Business Partners; or to any other third parties, even if links to their websites are on our Website. We recommend you review the privacy statements of the other parties with whom you interact.

Information CUSTODIAN360 Collects

When you use our Website, we may ask you to provide Personal Information when you:

Use our Website;

Request quotes, services, support, downloads, trials, whitepapers or information;

Place orders for products or services or register for events or webinars;

Participate in a survey;

Apply for a job, submit your resume/CV or create a candidate profile;

Register with this site;

Ask a question or report a problem with this site; or

Contact us for any other reason.

Personal Information we request may include your email address, name, physical address and telephone number. We may automatically collect other types of information when you visit our Website such as your network location, the Internet Protocol (IP) address of your computer, browser type and language, the Uniform Resource Locator (URL) of the website that referred you to our Website, average time spent on this site, and what sections or pages of our Website you visit.

How CUSTODIAN360 Uses the Personal Information We Collect

CUSTODIAN360 may use your Personal Information collected through this site to:

Deliver the services or carry out the transactions you have requested;

Send communications to you, such as your transaction status including order confirmation, information about new services, changes, or promotions;

Customize, analyse and improve our Website’s content, services and layout, our products, and our marketing and promotional efforts;

Enforce our conditions of sale, our Website terms and/or separate contracts (if applicable) with you;

Prevent fraud and other prohibited or illegal activities;

Protect the security or integrity of our Website, our business, or our products or services; or

For other purposes, as disclosed to you at the point of collection or as required or permitted by law

Personal Information collected may be stored and processed in the United Kingdom. By using CUSTODIAN360 products and services (including our Website), you consent to any such secure transfer or information outside your country.

Disclosing Personal Information

We may share Personal Information to carry out transactions you request with Business Partners that help CUSTODIAN360 or our corporate affiliates customise, analyse and/or improve our communication or relationship with you. This may include requests relating to CUSTODIAN360 products or services. We will only share Personal Information with Business Partners who share our commitment to protecting your Personal Information. Except as described above, we will not disclose Personal Information to third parties for their own marketing purposes unless you have provided consent.

We may also disclose Personal Information in connection with legal orders from law enforcement or other government bodies; to combat fraud or criminal activity; as required by law or regulation; if all or part of CUSTODIAN360 is sold or merges with another company; if CUSTODIAN360 reasonably believes it is necessary to protect the rights of CUSTODIAN360, its customers, the public, or others; or with your consent.

We may aggregate or de-identify information so that it does not identify you and share that and other non-personal information with selected third parties for any purpose.

Integrity and Security

International Data Transfer

CUSTODIAN360 employs data protection measures designed to meet applicable international cross-border data transfer requirements to protect Personal Information

Selecting Your Communication Preferences & Accessing Your Personal Information

If you would like to stop receiving future marketing communications, or wish to review or modify your Personal Information, please contact us at +44 (0)1189 346 639 or Please allow up to 30 days for any request regarding email preferences to take effect. We will then retain your information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. Even when you opt out of receiving marketing communications, we may still communicate with you in connection with servicing your account, fulfilling your request, or administering any promotion or any program in which you have elected to participate.

No Collection of Personal Information from Children

CUSTODIAN360 does not intend to collect personal information from children who identify themselves as being under 18 years of age. If you are under 18 years of age, please do not submit any Personal Information on this site without the express consent and participation of a parent or guardian.

Cookies and Log Files

How We Use Cookies

Our Website uses “cookies” to enable you to sign in to our services and to help personalise your online experience. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small file.

We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly. Generally, CUSTODIAN360 may use cookies and the information they provide to: (a) personalise your online experience; (b) access your account information; (c) estimate its audience size; (d) determine the nature and extent of repeat usage; and (e) measure certain traffic patterns to understand how users’ habits are similar or different from one another so that we may improve our Website.

You have the ability to accept or decline cookies. Many web browsers automatically accept cookies by default, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our Website and services that depend on cookies.

Analytics / Log Files

As is true of most web sites, our Website gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We may link this automatically-collected data to Personal Information in order to personalise our communications with you.

Links to External Websites

This Privacy Statement applies only to the use and disclosure of Personal Information CUSTODIAN360 collects online through this Website. This Website may include links to the sites of CUSTODIAN360’s Business Partners or to those of other third parties. CUSTODIAN360 cannot control and is not responsible for the privacy practices of such third-party sites. CUSTODIAN360 encourages users to be aware when they leave our Website, and to read the privacy statements of each website they visit.

Data Integrity and Access

CUSTODIAN360 employs commercially reasonable managerial and technical measures to protect the security and integrity of Personal Information collected online at this Website. You acknowledge, however, that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while CUSTODIAN360 strives to protect your personal information, CUSTODIAN360 cannot ensure the security of any information you transmit to or from this site.

Expressing Preferences if You are a Customer of a CUSTODIAN360 Client

CUSTODIAN360 has no direct relationship with the individuals whose personal information may be included in event data processed by CUSTODIAN360. Individuals, who may be clients’ customers or employees, seeking to correct, amend or delete personal information about them that may be included in such event data should direct his or her query to a representative of the CUSTODIAN360 customer (the data controller) who provided the data to CUSTODIAN360. If the client asks CUSTODIAN360 to remove the data, CUSTODIAN360 will respond to the request as soon as reasonably practicable. If you are a customer of one of our clients and would no longer like to be contacted by that client, please directly contact the client of which you are a customer.

How to Contact Us

If you would like to contact us for any reason regarding our privacy practices, please contact CUSTODIAN360 via email at or by sending postal mail to the following address:

Unit 3 The Pavilions
Ruscombe Business Park
RG10 9NN
United Kingdom

Changes to This Privacy Statement

CUSTODIAN360 may occasionally update this Privacy Statement. If CUSTODIAN360 materially changes this Privacy Statement or how we use your Personal Information, we will revise this Privacy Statement to reflect such changes and revise this Privacy Statement’s effective date, located at the end of this section. We encourage you to periodically review this Privacy Statement.


Effective Date: 24th May 2018